We successfully moved the entire facility over the weekend with a few minor hiccups with hosted mail service that didn’t show up during testing. In any case, everything is back to normal as of Monday morning. There’s still a lot of detail work to do and everything else (like office furniture) still needs to make [...]
Posts from ‘October, 2009’
New Facility Progress #10
We’re on the eve of the move and this is probably the last new facility update before actually moving in. Verizon is still missing in action, but we’re going ahead without them since it’s clear that it isn’t getting resolved anytime soon. We would like to thank Sprint for being patient with us since they [...]
Roller Network Facility Move Notice
The time for us to move our facility has come. We originally planned to move the last week of August in order to open in October, but if you’re been following our story with Verizon you already know why that didn’t work out. The Verizon circuit was to be used to allow a minimal disruption [...]
Verizon Update: No Contact Yet
We had a promising conference call with Verizon on Tuesday and a couple emails from Verizon representatives (who deferred to our assigned account team, whoever that may be, we don’t know), but unfortunately nobody who can officially help has yet to contact us as promised and no further progress has been made as of this [...]
Non-Profit 501(c)(3) Discount
We’re pleased to announce a 20% discount on our standard pricing for non-profit 501(c)(3) organizations. Contact us if you are eligible and interested in a discounted service level.
Verizon Post-Slashdot Followup
To Verizon’s credit, we received a response back from Verizon that they’re going to escalate our issue to network engineering. We aren’t sure where it will go from there. In the meantime, there were several questions in the discussion that we should post as a followup. You can’t announce less than a /32 in IPv6. [...]
Slashdotted!
We were slashdotted today after our woeful story of Verizon made the front page. A basic WordPress install is very bad on server performance, and the fact that our public facing pages are all static means our web server wasn’t quite up to the task. But after some tuning and static caching, we’re in better [...]
Redundant Switch Fault
On Saturday evening (September 3, 2009) we experienced a short general outage caused by our DNS and SQL cache pool servers rebooting. Normally this wouldn’t be a problem, but the PowerDNS Recursor package didn’t start at boot time, and a lack of DNS meant a general lack of anything useful taking place. It was odd [...]
Verizon Refuses to Provide Complete IPv6
UPDATE: Verizon Post-Slashdot Followup The final word on Friday from Verizon is that they refuse to carry 29% of the IPv6 internet that is visible from their competitors. We calculated this percentage by taking the total number of paths Verizon provides and dividing it by the number of visible endpoints through Sprint and Hurricane Electric. [...]
Verizon Update
As mentioned before, our Verizon circuit wasn’t provisioned properly. After three conference calls and several weeks of calls, moving the endpoint city and re-engineering for latency issues, they’re finally ready to give it another shot today. We will post an update after today’s turn-up conference call. [14:07] The endpoint was moved back to California (San [...]