Posts from ‘April, 2010’

Broken Roundcube Address Book

The Roundcube webmail client address book is currently broken. The logs are reporting “DB Error: MDB2 Error: unknown error”. Only the address book function is affected. We are investigating this issue, but we do not have an estimated resolution time. [RESOLVED] Roundcube had an extra bind variable in SQL queries related to the address book. [...]

Anti-Virus Filter Changes

These changes will take effect on Saturday, May 1, 2010. As part of our expanding options to help serve our customers better, we are adding third-party databases to our ClamAV installations. ClamAV is the open source anti-virus program that is part of the content filtering portion of our services along with the well known SpamAssassin [...]

Content Scanning for Forwarding

Effective immediately, content scanning will no longer be optional if the “Mail Forwarding” option is enabled for a domain. If forwarding is enabled, SpamAssassin and anti-virus will automatically be enabled as well. A future update to the ACC will indicate this override on the SpamAssassin and anti-virus configuration pages. This change is being made in [...]

Partial outage on “mail.rollernet.us”

For reasons unknown at this time, it appears that MX mail.rollernet.us was refusing connections on port 25. We have since corrected the problem by restarting all potentially affected Postfix instances. Because to this, we received several reports from customers who only had a single MX record configured. This is not a supported configuration. By using [...]

Colocation Services Pricing

We finally have a page up on the main website for colocation pricing: http://www.rollernet.us/services/colo.php Following in the footsteps of doing something unique to stand out from the pack, rack space is free and we only charge for bandwidth and power. If you have an 80PLUS certified power supply in the server you want to colocate, [...]

IPv6 Changes

We have begin the process of migrating our legacy IPv6 network into our /32 allocation, 2607:fe70::/32. Once this is complete, we will further enable other services with IPv6, such as incoming mail. If you’d like to test it, you can use 2607:fe70::1 as a ping or traceroute destination.

New Circuit from Global Crossing

We have no idea why there is such a lack of progress with Verizon, so we ordered a short term 6M multilink T1 circuit with Global Crossing as a band-aid. While we are keenly aware that it has no hope of fully taking over from a complete failure of our high capacity circuits, the idea [...]

Dedicated Servers Update

We’ve recently posted an update to our dedicated servers offering. There were two changes in the bandwidth offerings: metered bandwidth and “bring your own” bandwidth. http://www.rollernet.us/services/servers.php The metered bandwidth option is offered as an alternative to the standard fixed rate and burstable port options by using a metered monthly allowance at a base price point. [...]