Roller Network is pleased to celebrate our two year mark at our Reno, NV facility on November 22, 2009. Over the last two years our facility has successfully carried out its mission of providing a carrier-class colocation datacenter service to the Northern Nevada region in addition to our worldwide customers who rely on our classic mail services.
Thank you to all of our customers who continue to support us: it is because of your support that we are able to continue to maintain our facility to such standards.
It’s just coming up on 04:00 in the morning here at Roller Network on a Saturday (we’re doing some off-hour line card insertions), and even though it’s summer in our part of the world the high desert climate of Reno still lends itself to suitable economizer cooling mode on our primary facility cooling systems every night almost year-round. Right now it’s about 60F (15C) outside and we’re using that air for cooling rather than run the compressors.
That’s pretty good considering we’re not way up in Alaska, and much better than other competing desert locations at night like Las Vegas (78F/25C) or Phoenix (88F/31C) where the night temperatures are much higher than ours in Reno.
A year ago on Nov. 22, 2009 shortly after we moved into our new facility with our then new UPS system, we experienced a generator fault that took our UPS offline. We’re fortunate that this incident took place early and afforded us the opportunity to fine tune our electrical system so that we can now mark a full year of uninterrupted service at Roller Network’s new facility in Reno.
Today, November 22, 2010 at 14:33 local time (UTC-8) we are pleased to officially announce 365 days of uninterrupted facility availability at Roller Network. Over the last year our facility has successfully insulated its customers from many external events caused by weather or human error as it was intended to.
- We’ve tested our generator on load 26 times, or every two weeks, for a period of one hour each. These tests were performed in a fully automatic manner without any human intervention.
- There have been at least two utility outages that initiated an automatic generator start and transfer outside of the scheduled testing. In conjunction with the UPS, the generator successfully powered our facility for several hours until utility power was restored.
- We performed at least one “lights out” test. In this test we open the building service disconnect to simulate a utility outage, whereas the bi-weekly generator tests are performed by the exerciser clock with an option to fall back to utility power. This also lets us practice running the business office without full power available and refine procedures.
Thank you to all of our customers who continue to support us: it is because of you that we are able to continue to maintain our facility to such standards.
If you’ve been following our Verizon story, you know by now that we’ve been trying to get them to turn up a dual-stack circuit for over a year now. Last year on June 7, 2009, we signed an agreement for Verizon to deliver fiber to our premises. This allows us to offer our customers a facility with diverse fiber entrances and diverse physical carriers. Our colocation customers can also order circuits directly to our muxes (AT&T or VZB) if they choose. Although the equipment was installed a few months later, it’s been stuck in some sort of engineering delay for an abnormally long time. As we can’t wait forever, we have to file it away as a lost cause at this point.
But all is not lost in the end. The Verizon fiber facilities are still installed, fully functional, (we left the order open in the hope that one day it would be delivered) and Global Crossing is able to utilize it for their local loop to us. It’s been a long and ugly ride, from denial, through anger, and finally acceptance of the situation. It’s caused us delays beyond our control and cost far too much money from being forced on standby since the move in October 2009. But we’re still here and we look forward to the future.
We will be announcing some promotions and referral programs in the near future so stay tuned!
We finally have a page up on the main website for colocation pricing:
Following in the footsteps of doing something unique to stand out from the pack, rack space is free and we only charge for bandwidth and power. If you have an 80PLUS certified power supply in the server you want to colocate, there is a discounted rate for being energy efficient.
If you’re looking towards the future of internet access, our colocation services have been dual-stack IPv6 enabled since 2005. We also use 208V circuits standard – including three phase – enough power to load a full rack. For our international audience this isn’t much of a surprise, but here in the USA a 120V single phase outlet is the status quo. A typical 20A 120V from other providers only gives you 1920VA. At 208V, we give you 3328VA to use, and that’s just the minimum.
We’re proud of our services and we apply the same standards to colocation that we have with our email services. If you have any questions or would like more details, contact us.