We were notified on December 10 that the circuit was finally ready to be turned up. However, during the process of assigning point-to-point addresses to the link, we discovered that it was out of Sacramento, CA. That means it was provisioned incorrectly yet again, just like back in September.
Posts under ‘New Facility’
Verizon FOC Passed
The Verizon FOC date (as previously mentioned) passed without any changes. We’ve requested an update. [Dec. 9] The status lights on the port lit up today.
Verizon Soon?
It’s been a while since our last Verizon update, but today we received word that they have given us a Firm Order Commitment (FOC) of 12/4/2009 for the corrections that needed to be made. Since that’s a Friday, it means they probably will get started next week at the earliest, not that it will be [...]
New Facility Progress #11
A generator awaiting installation. The “rollers”, our unofficial mascots that take residence in the server room on top of a router. Detail view of the electrical outlet installation. The smallest circuit we offer is 20A at 208VAC in single phase or three phase, but we can easily provide multiple 20 and 30 amp circuits per [...]
Verizon Update: Contact!
We finally have a Verizon account manager for the first time since we last heard from our original account manager on August 3. While the IPv6 issues are not resolved, we’re trying to put a rush on the fixes we needed to be made back in August so we can at least have some basic [...]
Move (mostly) Complete
We successfully moved the entire facility over the weekend with a few minor hiccups with hosted mail service that didn’t show up during testing. In any case, everything is back to normal as of Monday morning. There’s still a lot of detail work to do and everything else (like office furniture) still needs to make [...]
New Facility Progress #10
We’re on the eve of the move and this is probably the last new facility update before actually moving in. Verizon is still missing in action, but we’re going ahead without them since it’s clear that it isn’t getting resolved anytime soon. We would like to thank Sprint for being patient with us since they [...]
Roller Network Facility Move Notice
The time for us to move our facility has come. We originally planned to move the last week of August in order to open in October, but if you’re been following our story with Verizon you already know why that didn’t work out. The Verizon circuit was to be used to allow a minimal disruption [...]
Verizon Update: No Contact Yet
We had a promising conference call with Verizon on Tuesday and a couple emails from Verizon representatives (who deferred to our assigned account team, whoever that may be, we don’t know), but unfortunately nobody who can officially help has yet to contact us as promised and no further progress has been made as of this [...]
Verizon Refuses to Provide Complete IPv6
UPDATE: Verizon Post-Slashdot Followup The final word on Friday from Verizon is that they refuse to carry 29% of the IPv6 internet that is visible from their competitors. We calculated this percentage by taking the total number of paths Verizon provides and dividing it by the number of visible endpoints through Sprint and Hurricane Electric. [...]