This post has been removed; it was being used to further a disagreement between third parties unrelated to Roller Network. A screen capture of the (apparently dangerously controversial) original is below.
Posts under ‘Status’
Hosted Mail Outage
One of the servers in an active/standby pair that’s part of our hosted mail service locked up for reasons unknown at this time. The standby didn’t automatically take over so we cut power to the active server to force the standby to promote itself to active. Master ticket ID 2125. We are seeing a successful [...]
Bug in “Mail Server” Type Outbound Accounts
We recently announced several major new features for our Outbound Mail service. The new mirroring and BCC options necessitated a major rewrite of the account control center interface in addition to the server-side processing. The rewrite was based on the original implementation as described in the online documentation, but a bug was discovered in the [...]
Mail Forwarding IPv6 Enabled
As part of our ever expanding quest to fully IPv6 enable our services, the new IPv6 enabled mail forwarding servers are now online. If a forwarding destination is reachable via IPv6, we’ll try it. We’re getting close to tackling the big one: IPv6 enabled incoming mail. Stay tuned!
Forwarded Mail Source Change
We are changing the source of forwarded mail as handled by the “Mail Forwarding” option in the account control center. Messages forwarded to external email addresses were previously sent from 208.79.240.32/28. Starting today, we will begin migrating forwarding to a new group of servers out of 208.79.241.112/28. This change is permanent and is being made [...]
Anti-Virus Filter Changes Today!
As we mentioned here last week, today is the day we will be activating the additional databases for the anti-virus content filter. Third party databases are marked as “UNOFFICIAL” in the signature name should one of them trigger. The default behavior for the filter will be to use all signatures available. If you do not [...]
Broken Roundcube Address Book
The Roundcube webmail client address book is currently broken. The logs are reporting “DB Error: MDB2 Error: unknown error”. Only the address book function is affected. We are investigating this issue, but we do not have an estimated resolution time. [RESOLVED] Roundcube had an extra bind variable in SQL queries related to the address book. [...]
Anti-Virus Filter Changes
These changes will take effect on Saturday, May 1, 2010. As part of our expanding options to help serve our customers better, we are adding third-party databases to our ClamAV installations. ClamAV is the open source anti-virus program that is part of the content filtering portion of our services along with the well known SpamAssassin [...]
Content Scanning for Forwarding
Effective immediately, content scanning will no longer be optional if the “Mail Forwarding” option is enabled for a domain. If forwarding is enabled, SpamAssassin and anti-virus will automatically be enabled as well. A future update to the ACC will indicate this override on the SpamAssassin and anti-virus configuration pages. This change is being made in [...]
Partial outage on “mail.rollernet.us”
For reasons unknown at this time, it appears that MX mail.rollernet.us was refusing connections on port 25. We have since corrected the problem by restarting all potentially affected Postfix instances. Because to this, we received several reports from customers who only had a single MX record configured. This is not a supported configuration. By using [...]