Annual UPS Preventative Maintenance Visit (2019)

Our annual UPS preventative maintenance visit from Eaton for all facility UPS systems will be on Saturday, October 26th beginning at 09:00 Pacific time and lasting until it’s done (usually mid-afternoon).

As with all routine preventative maintenance visits, we do not anticipate any impact to the facility. If necessary, critical loads will be transferred to generator.

UPDATE: Annual maintenance completed on all units with no issues. (Oct. 26 @ 13:53 PDT)

Rejecting BGP RPKI “Invalid” Prefixes

Roller Network AS11170 will be updating our routing policy to reject any IPv4 or IPv6 prefix with a BGP RPKI validation result of “invalid” on both the peering and transit borders of our network. We’ve been running RPKI validation internally for a while with the “bgp bestpath prefix-validate allow-invalid” setting configured. This routing policy change will simply remove this line from our BGP address family configurations.

New Choose Your Own Term Agreements

This month we launched new term agreement options where we’re letting our colocation customers choose their own term length and renewal options, replacing the usual practice of offering different price points for different term lengths.

We wanted to try and do something “out of the box” that will make our quotes stand out when compared to others, and to stop tying financial incentives to term agreements which is common in our industry. Now with flexible term agreements we can empower our customers to choose a term that is the best fit for their business planning.

Account Control Center Maintenance

The Account Control Center will be unavailable for about 7 minutes today (May 26, 2019) between 10:50 and 11:00 Pacific time for network maintenance.

UPDATE: Completed at 11:00:16.

Mail Services: Whitelist Behavior Change

We’re changing the behavior of the whitelist for the “All Filters” entry type to now include the Antivirus filter when whitelisting.

The original behavior for the last decade or so has been to continue applying the antivirus filter while whitelisting everything else unless a second whitelist entry was added explicitly for the antivirus filter. Lately we’ve spent too much time explaining this, so we’ve decided the time has come to change the behavior so that an “All Filters” whitelist entry now truly means all filters (including antivirus).