Fraud Alert: Telerus Claims to be an Agent

Today we were notified by a customer that they were contacted by a company called Telerus who claimed to be an agent for Roller Network. We have not engaged Telerus for any services, nor does Telerus have any agent or resale agreements with Roller Network.

Telerus is NOT an agent for Roller Network, nor affiliated with Roller Network in any manner. Any claims otherwise are fraudulent.

If you are approached by Telerus claiming to represent Roller Network, we recommend declining to proceed; otherwise you risk falling victim to a scam or other fraud.

SA 3.4.0 on mail

Updates have been applied to mail.rollernet.us which include bringing SpamAssassin up to version 3.4.0. No issues were observed with mail2.

Secondary DNS Feature Realignment

We are working on feature realignment for Secondary DNS. Since it’s recently been migrated to paid-only, some options may still refer to requiring a paid account. Some of the paid vs. free features are are in the process of reevaluating are: TSIG support, master server settings, and zone file commands.

UPDATE:

  • DNS TSIG key support for zone transfers are now available on Basic level accounts.
  • A second master server is now allowed on Basic level accounts.

These features previously required a paid account of Personal or higher and were not available on free accounts. Since all Secondary DNS use now requires a paid account, these features have been realigned to an account level of Basic or higher.

SA 3.4.0 on mail2

Updates have been applied to mail2.rollernet.us which include bringing SpamAssassin up to version 3.4.0. We’re going to wait before doing the same thing to mail.rollernet.us in case there’s any underlying problems that show up outside of testing.

Migration to HTTPS and Why HTTPS Everywhere

We’ve recently migrated all of our sites to HTTPS. The account control center and webmail will continue to use Extended Validation certificates like they always have, while everything else will now be using certificates from Let’s Encrypt.

Let’s Encrypt is a free, automated, and open certificate authority (CA), run for the public’s benefit. This helps create a more secure and privacy-respecting web.

Why HTTPS Everywhere?

Recently there’s a lot of buzz about moving to an HTTPS-only web. Previously, the cost of obtaining lots of HTTPS certs, having to manually install them, renew them, and pay fees for them discouraged using HTTPS unless needed. Let’s Encrypt solves many of those problems. Deploying HTTPS does take a little more effort, but there’s another reason why you should do it even if you think your site isn’t really that important to go encrypted: to help protect your visitors from their ISP.

We’ve personally experienced content hijacking with Charter, the local cable provider in Reno, NV (that now likes to be called Spectrum but we’re still going to call them Charter). Charter, for example, will hijack HTTP requests on residential and business coax service to provide content other than what you’ve requested. This is not the same as DNS redirection. HTTPS not only protects your privacy, but encryption ensures that the content you’ve requested passes between you and the site in its original, unaltered form without being rewritten or hijacked by your ISP, in addition to preventing eavesdropping. This is also known as a “man in the middle” attack. References: here, here, here, and here (plus we’ve seen it ourselves on home cable).

It is our opinion that an ISP altering content is entirely unacceptable for any reason. The only way we can truly protect ourselves is with encryption, not laws or depending on ISPs to “do the right thing”. Read more at EFF: Encrypting the Web.