October 8th, 2009:

Verizon Update: No Contact Yet

We had a promising conference call with Verizon on Tuesday and a couple emails from Verizon representatives (who deferred to our assigned account team, whoever that may be, we don’t know), but unfortunately nobody who can officially help has yet to contact us as promised and no further progress has been made as of this post.

For us this is merely a continuation of the same problem we had in August/September when our original account manager disappeared.