December, 2009:

Colocation, Hosting Delays, and the Holiday Season

If you’ve been keeping up on our newspipe you’ll know that the long story of delays with Verizon continues. We were informed yesterday (Dec 22.) that the circuit was ready, however it still does not need our basic requirements (IPv4/IPv6 dual stack). This is continuing to impact our ability to expand our colocation, dedicated servers, and hosting options.

As such, we have decided to enact a backup plan and bring in an additional circuit from Sprint so we can get back to business with a predictable timeline. The installation interval should be about 60 days plus we have requested an expedite on the order. As we’ve been a Sprint customer for 5 years and already have existing service with them, we do not expect the same problems that have plagued our attempt at obtaining service with Verizon. Furthermore, we are pleased to report that Sprint’s IPv6 offering is moving to their native network after we’ve been on their test network for the last 4 years. As soon as we have more information from Sprint we will share it here.

Again, we apologize for the delays and problems we’ve faced beyond our control in not meeting our original October/November 2009 opening of the new facility.

As today is December 24 this will be our last post on the newspipe for 2009. We’re going to take it easy for the next week so we can recharge and regroup for what lies ahead. As many of you (and us) are on vacation, holiday, or spending the new year with family and friends, we will be operating on a reduced schedule. Technical support will still be available. See you in 2010!

API Update: Secondary DNS “list” Action

We’ve added a new action to the Secondary DNS called “list” per customer request. This action will simply list all Secondary DNS zones, their current status, and the master. See the API documentation for details.

Push Email Support for Cell Phones

Roller Network is exploring the possibility of adding support for cell phones that can use Microsoft Direct Push (Windows Mobile, iPhone, Android) and the BlackBerry. See the following forum thread to express your interest: Push Email Support for Cell Phones

New Version of phpBB for Forums

We’ve been running an old 2.x version of phpBB for some time now. As with any major upgrade, especially one that changes the interface quite drastically, I’m sure this will be a surprise if you’re seeing it for the first time. But the old theme is no longer available, so hopefully everyone will adjust in time.

If you have any problems or questions please let us know. Thanks!

Verizon FOC Update

We were notified on December 10 that the circuit was finally ready to be turned up. However, during the process of assigning point-to-point addresses to the link, we discovered that it was out of Sacramento, CA. That means it was provisioned incorrectly yet again, just like back in September.