Categories
Announcements Changes

Peering at SFMIX

Now peering at SFMIX in the San Francisco “Silicon Valley” region of California. Roller Network has an open peering policy and we are happy to peer with networks of any size. We’re also on the route servers.

Categories
Announcements Changes Status

SquirrelMail End of Life Notice

Since the very beginning of our hosted mail service, SquirrelMail was there as a webmail option. It’s served thousands of users well, but the time has come where we need to declare SquirrelMail end of life (EOL) and no longer supported. SquirrelMail has not been actively developed for several years, and incompatibility with other upgrades we will be making across our system is very likely.

As an EOL service, we will no longer test changes for compatibility with SquirrelMail. Although the basic email functions of SquirrelMail will continue to function, any broken additional features in SquirrelMail will be removed or disabled.

We understand the desire for a simple webmail interface still exists in our customer base and we will be looking at replacement options. In the meantime, please plan to migrate your webmail needs to RoundCube at: https://webmail.rollernet.us/roundcube

SquirrelMail will be shut down on December 31, 2020.

Categories
Announcements News

COVID-19 Update

Roller Network’s daily operations are normally based on automation of primary functions with remote monitoring, supervision, and control. Colocation facilities like ours are always closed to the public with only an essential physical presence. In this sense, operations will continue as normal without any major changes. However, sales tours are suspended until further notice.

Roller Network falls within Nevada’s classification for an essential business and is not subject to the current shutdown orders in place at the State level. Colocation suite access will be limited to a maximum of 10 people per current requirements to remain open as an “essential business”, and we will encourage customers to be flexible with access scheduling so that we can try to prevent overlapping access requests or utilize remote hands to perform tasks that do not absolutely require a visit to the facility. The physical layout of colocation rows and equipment spaces is less than the 6-foot “social distancing” rule. Each row of racks has a spacing of 4-feet in the cold aisle and 3-feet in the hot aisle.

Please do not visit our facility if you are not feeling well or if you have been in close contact with someone who tested positive for COVID-19 or who has been asked to self-quarantine. By close contact we mean spending 15 minutes or more with the person in the last 14 days, or living in the same household.

Instead, we can work with you through remote hands, free of charge, in the interest of safety for other customers or customers that are not comfortable with exposure risk. Ideally we will try to perform all requests with remote hands and no customer visits will be necessary. (Work rates will still be charged for cancellations; free remote hands for customers in contract only.)

All colocation customers will be offered full Gigabit access at no charge to help our customers meet the demand for work from home and remote access for at least the next 30 days. Burstable use charges will also be waived.

New customers looking to move equipment to a high bandwidth environment should contact sales@rollernet.us to take advantage of the same Gigabit access at no additional charge.

On April 8th we installed UV-C germicidal irradiation lamps in our computer room air conditioning systems that predominately recirculate air in customer accessible spaces. UV-C light in circulating air is intended to create an inhospitable environment for microorganisms such as bacteria, viruses, molds and other pathogens.

Categories
Announcements Changes

Mail Services: Whitelist Behavior Change

We’re changing the behavior of the whitelist for the “All Filters” entry type to now include the Antivirus filter when whitelisting.

The original behavior for the last decade or so has been to continue applying the antivirus filter while whitelisting everything else unless a second whitelist entry was added explicitly for the antivirus filter. Lately we’ve spent too much time explaining this, so we’ve decided the time has come to change the behavior so that an “All Filters” whitelist entry now truly means all filters (including antivirus).

Categories
Announcements News

Transport to Los Angeles

On or after May 2, 2019 we will be turning up a layer 2 transport circuit between our colocaiton facility in Reno and CoreSite LA1/LA2 in Los Angeles.

  • LA1 is the famous One Wilshire building
  • LA2 is 900 N. Alameda (CoreSite)

LA1 and LA2 are connected with high count fiber and are effectively a single virtual campus. We’re installing this for internal transit and peering purposes, but since there will be excess capacity on it we’ll be able to offer it up for transport service, too.

The current plan is to charge $325/mo for transport circuits. This will be an all inclusive month-to-month price for the local cross connect in the Reno MMR and the long haul transport. The underlying carrier will be AT&T. We’ll post an update once our equipment is online in LA.

UPDATE: We’re online and accepting transport orders to LA1/LA2 as of May 7, 2019.