About the Roller Network

The Roller Network was created to address the needs of small and medium businesses and technically savvy customers. Most companies treat mail services as an afterthought - just another service in their lineup - or focus on large corporations. The Roller Network is the first mail service provider to break from the per-domain or per-user pricing scheme. All of our services are offered at a unified price point - there are no hidden fees. We're also one of the first to offer IPv6 enabled hosted mail services.

Roller Network strives to provide a high level of service in operating our own facility. The power distribution, backup generator, switches, routers, and servers belong to us. That means the Roller Network is 100% responsible for the service you're getting. If something is not quite right, we can fix it. If you have a question, we can answer it. We diversify our fiber with multiple upstream providers served by individual routers. Our fiber terminates at separate central offices. We employ parallel/redundant UPS systems with A and B distribution panels. Our cooling is redundant with an environmentally friendly economizer system. But if there is a problem - since no system is perfect - we believe in transparency during the resolution process.

The internet has become a critical tool in today's world, and that's how Roller Network treats our services. We believe that you should have as much control over your services as possible; after all, it is yours.

A Brief History

Roller Network was founded in 2004 by Seth Mattinen, then a Computer Science student at the University of Nevada, Reno as a side project away from analyzing the big-O of algorithms. Originally the service was started as "free for all" backup mail service. As the number of features grew, donations (then paid upgrades) were required to access new features. When the customer base continued to grow through word of mouth to the point where donations simply weren't keeping up with demand, the free model was discontinued in December 2007.

Today, Roller Network is home to tens of thousands of mail and DNS domains with a focus on leaving as much control as possible in the hands of the customer. In Fall of 2009 we left our longtime home in Sparks, NV and sought to build Northern Nevada's first independent carrier-class facility in Reno, NV. With this facility Roller Network can offer a wider range of colocation and hosting services in addition to our well known classic services. Roller Network brings a carrier-class service to the region with triple redundant power, diverse fiber entry points, and redundant cooling in a restricted access environment. Our facility is designed to focus on the equipment first and foremost.

Our location, Reno, NV:


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Reno is about a 2 hour drive from Sacramento, 4 hours from San Fransisco, and 8 hours from Las Vegas. We're close enough to California to benefit from the Silicon Valley infrastructure without being affected by events such as the 2000-2001 California electricity crisis or the 1996 Western North-America summer blackouts. Reno is also home to Microsoft Licensing, GP and IGT.

About Our Datacenter

NPA NXX775 853 (Reno, Nevada)
BuildingSingle story light industrial, constructed in 1997.
LoadingGrade level loading door with staging area and pallet jack.
Cardboard recycling available on site.
Roof SpaceYes: limited available with visibility to all four major relay sites: Red Peak, Peavine Peak, Mount Rose (Slide Mountain), and McClellan Peak.
ParkingAmple free parking.
Meet Me RoomYes. Current presence: AT&T, Verizon Business
AT&T fiber mux is diversified to RENONV03 and RENONV14.
Flooring13-inch fiber reinforced concrete slab with composite tile.
Backup Power SystemsEaton parallel/redundant bus-tie UPS with CAT Olympian diesel generator.
GE Zenith ZTG standard transition ATS with motor load shedding. [video]
Environmental ControlsPrimary: Roof mounted multistage packaged unit with air-side economizer. Hot/Cold Ducted.
Backup: Roof mounted condenser with fan coil. Hot/Cold Ducted.
Electrical Room: Dual redundant Fujitsu mini-splits.
Fire SuppressionAddressable heat and smoke sensors with full coverage of all equipment, office, and storage spaces.
Wet pipe sprinkler system with Halotron clean agent fire extinguishers.
Duct mounted smoke sensors with fire alarm cutoff.
Site SecuritySecurity card access and camera systems. Monitored alarms.
Site access by escort only.
Equipment SeparationSeparately accessed locations for server suites, UPS/electrical equipment, telco equipment, and generator. Generator located indoors, open frame, heated.

Roller Network

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