Contact the Roller Network

We strive to provide the best service possible for our users and to maintain excellent relations with other service providers. If you do find a problem with or have a suggestion about our services, feel free to use one of the addresses below to let us know. If you are contacting us for a technical support issue with your Roller Network account, please include your account name, domain name(s), instance IDs (for mail problems), and any other information related to your question so we can respond to you quickly.

The Roller Network operates in the Pacific UTC-8 (summer UTC-7) time zone. Our official hours are 9:00am to 7:00pm Monday through Friday. Limited technical support for system critical issues only is available on the weekends. However, someone is frequently available to answer requests outside of our normal hours. If you've reached this page because of an abuse issue or due to rejected mail, see our Roller Network Abuse Reports page or the Rejected Messages page.

Roller Network Forums	http://forums.rollernet.us/
Technical Support	support@rollernet.us
Sales/Pre-Sales Support	support@rollernet.us
Billing Support	billing@rollernet.us
Abuse Reports	abuse@rollernet.us

You may reach us by phone or fax at +1-775-284-0383. If you need help, read the online documentation, see the forums, or email support@rollernet.us to open a support ticket. Accounts of Standard and higher may call for technical support (Personal level accounts are not eligible for phone support).

For information on the current status of our system and services see the status page at www.rollernetstatus.com . This page is hosted at an offsite location with third-party DNS; please bookmark it.

Roller Network serves customers from around the world with our home office in Reno, Nevada. As such, we observe all United States federal holidays and Nevada state holidays plus the full week that Christmas falls on. During an observed holiday no technical support will be available for Personal or Personal Plus level accounts until the next business day.