Important Notice: Free accounts are in the process of being discontinued. Services provided by free accounts is being replaced with the “Basic” paid account level.
Roller Network allows accounts to be created without payment upfront which allows prospective customers to view the account control center before adding a paid service level to the account. We reserve the right to restrict, limit, reconfigure, discontinue, or disable any free account at any time.
The following services are currently available on free accounts: Secondary MX (with basic filters), and SMTP Redirection (with basic filters). Ongoing access to these services will require a paid account.
When a free account exceeds its alloted usage, the mail domains will be automatically suspended until the next cycle or until an upgrade is purchased.
The current mail usage restrictions for free accounts are:
- Messages: 200 relays per cycle
- Data: 10MB per cycle
A cycle is currently defined as the previous 7 calendar days of mail traffic with a 48-hour resting period after any of the limits are exceeded. During this rest period, mail domains are deactivated and will refuse new messages. After the rest preiod has expired, the mail domains are reactivated. However, if after a 48-hour rest the 7 day total still exceeds the limits, another 48-hour rest will be applied.
We regret that we are not able to offer ongoing technical support for free accounts. If you require assistance please refer to the online documentation. In order to provide the higest level of service possible we must focus on our paying customers.
As of December 9, 2007, free accounts are subject to strict “reject” (SMTP 5xx return code) limits. To read the related announcements, see: November News, Free Account Limits, Increased Outbound Data and An Open Letter on Free Account Limits.
We were forced to abandon our donation supported roots due to the simple fact that too few account holders donated and it was not sustainable.