One question we’re frequently asked on tours is if our walls extend (or “cut”) past the false ceiling. The answer is yes; all of our walls extend the full height up to the floor of our mezzanine level, and the remaining overhead spaces are too narrow for someone bypass doors by going through the ceiling. [...]
Posts under ‘Q&A’
File Into Folders with Hosted Mail Extensions
A question came across the forums last week about address extensions (user+ext@example.com) not working because it wasn’t filing into folders automatically based on the extension part. They do work, but that anticipated behavior is actually a modified one rather than standard, but such a thing can be accomplished with Roller Network hosted mail boxes and [...]
Yes, We Have a Whole Facility UPS
We’ve given a surprising number of tours lately for colocation where one of the questions brought up was whether or not we provide UPS power to the racks. The simple answer is yes: Roller Network maintains and provides facility-wide UPS power. There is no requirement for a colocaiton customer to provide their own UPS. It’s [...]
Primary DNS and Zone Transfers
We’ve received a couple questions about zone transfer (AXFR) support for our Primary DNS service. Currently we do not have AXFR enabled on the DNS servers that answer requests for Primary DNS zones. The AXFR limitation is not intentional; unfortunately it’s supported by the DNS server. Primary DNS is served using PowerDNS authoritative server version [...]
Where we are with DNSSEC
From time to time we get questions on DNSSEC support. There are many parts to DNSSEC, but here’s we we stand as of this post: Our Secondary DNS service (which is based on BIND9) has supported DNSSEC for several years and we have received confirmed reports from some of our customers that use the secondary [...]
Generator Test Run: UPS View
Just over a month ago we posted a video of our generator and transfer switch running through the self test process. These two videos show what happens in the UPS room when the transfer switch does its thing. But what happens with the UPS? The first video shows the corresponding UPS actions when the transfer [...]
Generator Test Run Video
I made a quick improvised video of our automatic generator test cycle using my cell phone just for fun this morning for a bit of an inside look at Roller Network and the general sequence of how our generator self test operates. The common practice is to test monthly without load, but simply idling a [...]