Announcements Status

Celebrating 365 Days in our New Facility

A year ago on Nov. 22, 2009 shortly after we moved into our new facility with our then new UPS system, we experienced a generator fault that took our UPS offline. We’re fortunate that this incident took place early and afforded us the opportunity to fine tune our electrical system so that we can now mark a full year of uninterrupted service at Roller Network’s new facility in Reno.

Today, November 22, 2010 at 14:33 local time (UTC-8) we are pleased to officially announce 365 days of uninterrupted facility availability at Roller Network. Over the last year our facility has successfully insulated its customers from many external events caused by weather or human error as it was intended to.

  • We’ve tested our generator on load 26 times, or every two weeks, for a period of one hour each. These tests were performed in a fully automatic manner without any human intervention.
  • There have been at least two utility outages that initiated an automatic generator start and transfer outside of the scheduled testing. In conjunction with the UPS, the generator successfully powered our facility for several hours until utility power was restored.
  • We performed at least one “lights out” test. In this test we open the building service disconnect to simulate a utility outage, whereas the bi-weekly generator tests are performed by the exerciser clock with an option to fall back to utility power. This also lets us practice running the business office without full power available and refine procedures.

Thank you to all of our customers who continue to support us: it is because of you that we are able to continue to maintain our facility to such standards.