Invoice by Mail Handling Fee Notice

On March 21, 2016 we will start adding the $1.50 per paper invoice handling fee for all customers choosing to be invoiced by mail. This fee has been defined in policy for many years, although we have not been applying it.

If you wish to continue receiving invoices by mail you don’t need to do anything; invoices will continue to be delivered as normal, however please note the additional $1.50 for paper invoicing after March 21.

To switch to electronic invoices (as a PDF attachment) you can do so online in the account control center at Go to My Account -> Account Preferences and change your “Invoice Delivery Method” preference. Please make sure our domain “” is whitelisted in your spam filters.

If you have any questions about this change please contact us.