Maintenance Notice: 2011-07-22

We need to swap an array controller card in one of our servers due to excessive “verify fail” errors. We’ve already swapped the drive and the problem persists, so we suspect the controller port may be bad. The affected server handles RT and Asterisk for our office. This maintenance will take place after 18:00 UTC-8)

While the affected server is down the following services will be affected:

  • Trouble ticket creation will be delayed (queued in the mail spool)
  • Main office telephones (voice and fax)

We are expecting about 15-30 minutes to unrack the server and replace the array controller. No services will be affected. This post will be updated as needed.

UPDATE: Completed array card swap successfully. Total time 18 minutes.