Do you feel like testing something new? See the following thread in the forums: Push Email Support for Cell Phones
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Our New Weather Camera
Have you ever wondered what things look like outside from our offices? If so, then you’re in luck! We recently put a camera up on the roof as a weather camera. It’s on our weather radio page (http://rollernet.us/wxradio) and updates every minute. You’ll need to reload the page though since it isn’t auto-refreshing quite yet.
The mountains in the distance on the right that are unfortunately partially blocked by the trees across the street are Mt. Rose and Slide Mountain, home of the Mt. Rose Ski Tahoe resort. The camera is facing slightly southwest. The image below is hotlinked to the updating image as well.
We’ll probably do some other fun stuff with it later such as a live stream option, auto-updating snapshot, archives, and possibly more cameras as time permits. We are currently uploading the image to Weather Underground every minute. For now we have the basic snapshot and it’s a start.
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Now Accepting The Discover Network
Roller Network now accepts Discover cards and other cards that are part of the Discover Network (Diners Club, JCB) in addition to Visa, MasterCard, and American Express.
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Credit Card Processor Trouble (RESOLVED)
Our credit card processor is having some unexplained trouble; we are seeing a “500 internal server error” from their gateway since we were made aware of it around 10:00 UTC-7 this morning. At this time we do not have any explanation or acknowledgement from them as to the nature of the problem.
We are working to resolve this issue as quickly as possible including the possibility of changing processors.
UPDATE (April 9 @ 08:49): Our credit card processor gateway is returning “500 internal server error” without any explanation. We are now working to change processors since tech support from our current merchant account provider has been unresponsive.
UPDATE (April 9 @ 10:35): We have set up a new merchant account with Wells Fargo which should be active tomorrow afternoon, April 10.
UPDATE (April 9 @ 10:35): We have placed service holds on billing for all current Roller Network accounts.
UPDATE (April 9 @ 16:07): We are still seeing “500 internal server error”. We are working under the assumption that the current gateway won’t be fixed before the one we’re switching to is ready.
UPDATE (April 10 @ 08:37): The error is still being returned; we are temporarily allowing PayPal payments without a PayPal account as an alternative. We are in the process of switching to a new card processor this afternoon at the earliest.
UPDATE (April 11): Our current merchant account provider has responded requesting further details; unfortunately there is still no solution to the “500 internal server error” responses. Some requests are being accepted successfully, however we are still seeing “500 internal server error” intermittently across all card types.
UPDATE (April 13 @ 11:00): We are now waiting for our new merchant account to finish activation.
UPDATE (April 13 @ 11:53): We are now configuring and testing the new gateway.
RESOLUTION: We have changed to a new credit card processing gateway as of April 13 @ 13:00UTC-7. Contact technical support if you experience any ongoing errors with payments. Additionally, we can now accept Discover cards.
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Annual UPS Inspection
Eaton will be on site on Friday, March 2 (weather permitting) Thursday, March 8 at 10:30 local time to perform the annual inspection on our UPS and battery system. No potentially intrusive actions will be taken. If any corrective maintenance is deemed necessary during the inspection, it will be deferred until an appropriate time.
UPDATE: The annual inspection has been deferred a week.
UPDATE 2 (March 8): Eaton is currently on site performing the annual maintenance and inspection.
UPDATE 3: This year’s annual preventative maintenance has been successfully completed.