Categories
Announcements

Celebrating Two Years of Uptime

Roller Network is pleased to celebrate our two year mark at our Reno, NV facility on November 22, 2009. Over the last two years our facility has successfully carried out its mission of providing a carrier-class colocation datacenter service to the Northern Nevada region in addition to our worldwide customers who rely on our classic mail services.

Thank you to all of our customers who continue to support us: it is because of your support that we are able to continue to maintain our facility to such standards.

Categories
Announcements

Thanksgiving Holiday 2011

Roller Network will be observing the Thanksgiving holiday on November 24th and 25th. During an observed holiday technical support response times may vary depending on the service level. Our next regular business day will be on November 28th.

Categories
Q&A

Q&A: “Do your walls extend past the ceiling?”

One question we’re frequently asked on tours is if our walls extend (or “cut”) past the false ceiling. The answer is yes; all of our walls extend the full height up to the floor of our mezzanine level, and the remaining overhead spaces are too narrow for someone bypass doors by going through the ceiling. At the same time, we do not permit unescorted site access.

Full walls cutting the false ceiling.

Many times businesses will save money on construction costs by only building up to the bottom of a false ceiling, but since our facility is an integral part of our services we always opt to cut the ceiling. We also dress overhead wiring with d-rings even though it’s hidden.

Overhead wire dressing.

Categories
Q&A

File Into Folders with Hosted Mail Extensions

A question came across the forums last week about address extensions (user+ext@example.com) not working because it wasn’t filing into folders automatically based on the extension part. They do work, but that anticipated behavior is actually a modified one rather than standard, but such a thing can be accomplished with Roller Network hosted mail boxes and a quick Sieve script:

require ["fileinto", "variables"];

if header :matches "Delivered-To" "user+*@example.com" {
  fileinto "${1}";
  stop;
}
else {
  keep;
}

Add this using the managesieve online interface (or managesieve plugin that allows direct entry), replacing “user” and “example.com” with entries appropriate to your hosted mail box. This script will automatically file anything with an extension into a folder of the same name or default to INBOX if there wasn’t an extension.

We have been considering adding this functionality as a per-mailbox account control center option, but a Sieve script will quickly do the job just the same without having to wait for us.

Categories
Fun Stuff

A Year With Utility Power

It dawned on us that it’s been a while since we’ve had a power outage or phase imbalance requiring us to switch to generator power (although we do test every two weeks on load), so we did some digging and discovered that indeed the last time there was a utility power outage was back on October 24, 2010.

Over the last year we’ve only observed minor power flickering during weather and at least one lightening strike that caused a citywide (as observed by all of our remote monitoring points simultaneously) hiccup. All of these events where cleaned up by our online UPS system without going to battery.