Categories
Announcements

New Features coming to Outbound Mail

Roller Network is pleased to pre-announce that several new features will be added to the Outbound Mail service within the next week. The following features are to be added:

  • Mail mirroring support for Outbound accounts
  • Mail forwarding (BCC) for Outbound accounts
  • IPv6 access filter to compliment the existing IPv4 filter
  • Option to send 5xx response for common DNS errors instead of 4xx

This will complete two items from the list, finalize IPv6 support for Outbound accounts, and adding one request. We’ll post another announcement at release time.

Categories
Changes Status

Anti-Virus Filter Changes Today!

As we mentioned here last week, today is the day we will be activating the additional databases for the anti-virus content filter. Third party databases are marked as “UNOFFICIAL” in the signature name should one of them trigger. The default behavior for the filter will be to use all signatures available. If you do not wish to use these databases, you may opt out at any time by updating your anti-virus settings in the account control center. If you decide to disable them, the signature matches will still be logged in the mail logs.

Our development lab tests have indicated that the process of adding the new databases will not be service impacting. If you have any questions, please let us know.

[12:51] Now active on messages processed through MX record mail2.rollernet.us

[13:06] Now active on messages processed through MX record mail.rollernet.us

Categories
Status

Broken Roundcube Address Book

The Roundcube webmail client address book is currently broken. The logs are reporting “DB Error: MDB2 Error: unknown error”. Only the address book function is affected. We are investigating this issue, but we do not have an estimated resolution time.

[RESOLVED] Roundcube had an extra bind variable in SQL queries related to the address book. The SQL statement that contained the bind was dynamically defined, but the variable itself was always passed, leading to an extra bind variable when the SQL statement didn’t contain the bind. We have removed the offending lines from our Roundcube source. (For the programmers in the audience, here’s our diff: rcube_contacts.patch)

Categories
Changes Status

Anti-Virus Filter Changes

These changes will take effect on Saturday, May 1, 2010.

As part of our expanding options to help serve our customers better, we are adding third-party databases to our ClamAV installations. ClamAV is the open source anti-virus program that is part of the content filtering portion of our services along with the well known SpamAssassin project. By adding third party databases, ClamAV will gain the ability to detect a wide range of known phishing, spear phishing, fake lottery, ecard malware, casino, fake jobs, fake loans, 419s, fake diplomas, porn, emailed malware and other general spam. You can learn more about some of them at:

* Sanesecurity
* MSRBL
* SecuriteInfo
* MalwarePatrol
* OITC

Third party databases are marked as “UNOFFICIAL” in the signature name should one of them trigger. The default behavior for the Anti-Virus filter will be to use all signatures available. However, we realize that not everyone will want to use these new signatures, so we have added a new option to ignore those with the unofficial tag. You can modify this option at:

https://acc.rollernet.us/mail/filter/antivirus.php

Although the third party databases will not be activated until May 1, you can set your preferences now. We recommend trying out the third-party databases and see how they work for you. As always, if you have any questions about your Roller Network account, please contact us. Thank you for supporting us!

Categories
Changes Status

Content Scanning for Forwarding

Effective immediately, content scanning will no longer be optional if the “Mail Forwarding” option is enabled for a domain. If forwarding is enabled, SpamAssassin and anti-virus will automatically be enabled as well. A future update to the ACC will indicate this override on the SpamAssassin and anti-virus configuration pages.

This change is being made in an effort to reduce the amount of potentially undesirable email that is being forwarded to external sources through our services. It is not acceptable to forward mail unfiltered and expect the forwarding destination to do the filtering since we are being marked as the source.