Categories
Uncategorized

New Facility Progress

It’s been a while since we’ve posted any pictures of the build (plus the two and a half week delay from the city on the permit to move walls), so here’s a few pictures from about an hour ago on our current progress.

The telco room is, for the most part, complete. We have the fiber rack of course, but we added some classic circuits (T1, PRI, POTS, etc.) terminating in the room as well. Customers who want to bring in their own POTS, DSL, frame or leased lines are welcome to do so as well and we’ll hand them off to your equipment. The board is still quite empty since none of the wiring out of the room has been installed yet.

P8200063_2 P8200066_2

The server room is coming along quite well. We have half of the overhead racking completed and we’re working on finishing our the rest of it. There’s two layers of overhead space: one for high voltage (UPS circuits) and one for low voltage (Ethernet, telco, etc.). The high voltage level will eventually become home to wire raceways.

P8200060_2 P8200062_2

Many of the ceiling tiles are still out because ductwork for cooling and wiring for the fire system and alarms hasn’t been installed yet. The blue tape on the floor indicates cabinet rows. A keen eye may notice that long run of racks isn’t quite level. We’re waiting until it’s all in place before we spend the time to fine tune it.

Categories
Announcements Status

Development Freeze

We’re currently in the build out phase for our new facility. Eventually this means physically moving and reassembling the service in a new location. In order to ensure the transition is as smooth as possible, we are freezing all development on new features, requests, and changes to the service. Not only are all of our staff involved in the physical aspect of the build out, but we feel that it’s of critical importance that our services be kept in a known stable state during this time to ensure the quality of service you’ve come to expect from us. The task of server room and network assembly is one that must be done by our own staff to ensure it meets our specifications without delays. Moving an operation like ours without interrupting services is a monumental undertaking – one made easier by ensuring that the system is kept in a stable state.

We apologize if this causes any inconveniences. This kind of move is not a common occurrence, and rest assured, we’ll be back and better than before after we’re done.

Categories
Announcements

Domain Registration

We are occasionally asked if we can do domain registrations or transfers, and yes, we do offer domain registrations as a courtesy service although it’s not something we promote. If you’re interested in registering or transferring your domain name with us, please contact us for current registry prices. We can’t beat pricing of the big shops that sell at a loss and hope you buy their other services, but we can provide you with a better customer service experience.

We offer domain name registration as a value added service for the following TLDs: .com .net .org .biz .info .name .asia .be .ca .cc .de .es .eu .me .mobi .tel .tv .us .at .bz .ch .com.mx .dk .fr .it .li .mx .nl .cn .com.cn .net.cn .org.cn .co.uk .ltd.uk .me.uk .net.uk .org.uk .plc.uk

Whois privacy is available at no extra charge.

Categories
Uncategorized

Verizon OC-12 Up, Construction Update

IMAG0040The Verizon OC-12 circuit is now up and running. They’re still working on provisioning the circuit and bringing the diverse links to the Overture up. From there we’ll take an Ethernet handoff.

We’re slightly behind schedule with the city of Reno taking two months to issue a permit for minor changes; we had expected to be able to start moving in and preparing the space for our equipment on the 15th, and the contractor just started this morning. Now we’re expecting to start moving the first week of August.

Categories
Status

System Maintenance Notice, ID#340

DCP_2484

This is just a reminder that tomorrow (July 11, 2009) between 11:00 and 12:00 local time (UTC-8) we will be performing system maintenance on our master database server. During this time the account control center will be unavailable. No other services will be affected. For complete details and updates as it progresses, please see System Maintenance Notice, ID#340 on the forums. We will be adding an HP StorageWorks MSA direct attached array and E500 controller with 15k SAS drives to increase the table space storage capacity.